Once we got over a rough start, the trip was fabulous. Alitalia overbooked our Rome/Naples flight by 60 people and so they spent 3 hours refunding everyone's money and putting us all on a bus to Naples. They also lost my luggage. I did implore one of the Alitalia agents to call the local number you had provided for our car transfer from Naples to Positano. When we arrived in Naples 4 1/2 hours late, there was Alphonso waiting for us. He didn't speak English but I speak Italian so we had a lovely ride to Positano. We met Alphonso that night while we were on a passagiata in Positano and he bought us a drink. He was truly a charming gentleman and we thoroughly enjoyed his company. Please let the car company know how happy we were with the company and with Alphonso in particular.
Villa Franca was terrific. The hotel is beautiful, our room overlooked the water, and the staff made us feel like special guests. Upon our late afternoon arrival they suggested we go up to the roof top pool to relax. I told them that unfortunately Alitalia had lost my luggage so on this very hot day all I had were the long pants that I had traveled in. 5 minutes after checking into the room there was a knock at our door and a staff member handed me a pair of shorts and a swim suit. All of the staff at Villa Franca could not have been more helpful.
Punta Tragara on Capri was magnificent and the staff there also enormously accommodating. I could go on forever about our experiences there. Hotel Genio in Rome was in a perfect location and an excellent value.
We're planning on Sicily at about the same time next year, but before that we were thinking of Rome again for 4 days over Thanksgiving.
Thanks for all your work, looking forward to traveling with you again soon.
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